Commissioned by the Automotive Industries Association of Canada (AIA), the report emphasizes that automakers’ control over repair and diagnostic data is making it more difficult for independent repair businesses to deliver timely and cost-effective services.
Limited access-often requiring paid subscriptions or restricted platforms-can delay accurate diagnostics and repairs. As a result, many vehicle owners may have fewer affordable options and may be pushed toward dealership-authorized repair centers with higher service pricing.
📈 Impact Analysis
🛠️ Increased Pressure on Independent Repair Shops
Restricted access to official repair data reduces efficiency and may raise operating costs, weakening competitiveness.
⚖️ Consumer Choice Becomes Limited
When independent options shrink, consumers may face higher repair bills and fewer service alternatives.
🤝 Growing Demand for Data-Sharing Policies
The industry may increasingly push for open access to repair information to improve overall repair market efficiency and fairness.